About these terms
These terms govern your use of gochicha.com, operated by Kassab Go Trading SARL ("Go Chicha", "we"). By using this website or doing business with us, you agree to them. If you do not agree, please do not use the site.
Product information
Specifications published on this site — such as burn times, ash content, carbon content, and formats — describe our manufacturing standards and typical laboratory results. Actual performance can vary with storage conditions, ignition method, bowl setup, and airflow. Product imagery is illustrative.
Our charcoal is intended for adults, for use as fuel for shisha/hookah and barbecue. Always burn charcoal in well-ventilated spaces, never leave burning coals unattended, and keep them away from children.
Wholesale and export terms
Indicative commercial terms published on this site (minimum order quantities, FOB shipping basis, lead times, and payment schedules) are for orientation only. Binding terms are those agreed in a written quotation, proforma invoice, or sales contract for a specific order. Prices are provided by quotation and may change until confirmed in writing.
No online sales through this website
This website does not process orders or payments. All transactions are arranged directly with our team through the contact channels listed on the site. Be cautious of anyone claiming to sell on our behalf — authorized distributors can be verified by contacting us directly.
Intellectual property
The Go Chicha name, logo, product photography, and website content are the property of Kassab Go Trading SARL. You may not reproduce them for commercial purposes without written permission — except that distributors in good standing may use approved brand materials to market genuine Go Chicha products.
Limitation of liability
The website is provided "as is". While we work to keep information accurate and the site available, we do not guarantee that either will be uninterrupted or error-free, and we are not liable for losses arising from use of the website itself. Liability relating to product orders is defined in the applicable sales contract.
Third-party links
Links to third-party services (such as WhatsApp, Instagram, Facebook, and YouTube) are provided for convenience. We are not responsible for their content or practices.
Governing law
These website terms are governed by the laws of Lebanon, without prejudice to mandatory consumer protections in your country of residence. Terms for individual sales contracts are set out in those contracts.
Changes
We may update these terms from time to time; the current version is always published on this page with its date.
Questions about these terms?
Email kassabgotradingsarl@gmail.com or reach us through the contact page. See also our Privacy Policy.